Payment & Billing Policy

1. Quotations & Agreements

All work is quoted in writing before it begins. Fees, billing frequency, and scope are set out in a Service Agreement or Statement of Work signed by both parties. Prices shown on this website are starting points and are confirmed in your written quotation.

2. Invoicing

• Monthly retainers are invoiced in advance for each billing cycle.
• Fixed-price projects are invoiced by milestone, with a deposit due before work starts.
• One-off deliverables such as research reports and listings are invoiced in full before delivery unless agreed otherwise.

Every invoice shows the legal entity name, the service period or milestone, the amount, the currency, and any applicable tax.

3. Accepted Payment Methods

Payment is accepted by bank transfer and through the payment providers named on your invoice. Card payments are processed by certified third-party payment gateways. Devlip does not see or store full card numbers.

4. Currency & Taxes

Invoices are issued in the currency stated in your agreement. Fees are exclusive of sales tax, VAT, GST, and withholding taxes, which are added or accounted for where the law requires. Bank and currency conversion charges are borne by the payer.

5. Due Dates & Late Payment

Invoices are payable by the due date shown on the invoice. If an invoice remains unpaid after its due date, Devlip may pause work on the account after giving written notice, and will resume once the balance is settled. Delivery timelines are extended by the length of any such pause.

6. Third-Party Costs

Advertising spend, marketplace fees, software subscriptions, domain and hosting charges, and similar third-party costs are paid directly by the Client to the provider unless the agreement states that Devlip will pay them and re-invoice at cost.

7. Billing Queries

Questions about an invoice should be raised in writing within seven (7) days of receipt at info@zakstechltd.com. Refunds are handled under our Refund Policy.